In price competition, the firms develop
different price strategies to beat the competition. They generally decrease the
price of goods or services than that of the competitors to gain the market
share. Sometimes, prices are changed to recover the costs and sometimes for
increase the demand. For instance, Bic razor and Gillette razors are close
competitors, thus, they often engage in price wars.
In addition to the pricing
method, firms try to attract customers through non-price competition methods.
The non-price competition focuses on factors other than the price of the
product such as features, quality, delivery, after sales service, and
promotion. Thus, firms focus on these factors to increase the sale of products.
Given the current state of the economy
in the face of the emerging corona virus situation, it is important to examine
how companies use those price and non-price competitive tactics and their
effectiveness. Given the socio-economic environment associated with this
COVID-19 situation, there is a growing sense of social isolation, rising demand
for health care and related products, Adverse effects on international trade, a lack of access to
the physical market for consumers to buy goods, a slowdown in the income
streams of many, and a drastic reduction in the sources of income and the
collapse of the tourism industry. There were also some business closures and Dismissal
of employees.
In the face of this crisis in the economy, many sections of the society
are losing their sources of income and as a result are inclined to consume
lower priced products. Also,
there is a tendency for some goods to become unaffordable due to import
restrictions. Therefore, there will be a wider market space for companies that
are able to supply products at lower prices on this environment. There is also
a decline in demand for goods and services due to social isolation and the loss
of the tourist market. Therefore, there may be some surplus in some products,
and the market can benefit by selling them at a lower price. Also, providing
cheaper products during these difficult times will bring relief to the
consumer, which will prevent the consumer from being attracted to other
competing companies in the long run.
However, due to the social isolation caused by this epidemic and the consequent increase in consumers being tempted to buy goods online, it has become a very popular feature to go to the consumer and sell the goods and place orders online and deliver the goods to the customer's home. Here we can see that consumers are more concerned about delivery speed and ease of purchase than they are about price. Also, economically viable consumers are tempted to buy or pay more for products and services that are specifically based on health care practices. Firms prefer non-price competition. In spite of the additional costs involved, it is sometimes more profitable than selling at a lower price and avoids the risks of the price war. But in this case, the cost of the goods and services provided may go up due to the additional costs incurred in the non-price competitive system. As promotion costs, additional staffing costs, and additional transportation costs have to be borne, rising commodity prices can hamper competitive gains.
Considering the situation with this
corona virus situation, especially in Sri Lanka, there is a huge demand for
low-cost products. The
best example of this is the large gathering of consumers around firms such as
the Sathosa with the recent imposition of lower prices for canned fish and
dhal. On the other hand,
there is a specialized market for non-price competitive strategies, such as
distribution and online transactions. For example, in the recent past, there has been a rapid
increase in the sale of goods near villages, consumer homes and online sales in
Sri Lanka.
Overall,
there is a larger market for price-based competitive systems than non-price
competitive ones. The
main reason for that is the impact of this Corona virus on the cash and income
flows of consumers. Although
more expensive, higher quality products are available in the nearest market,
there is a strong tendency to look for cheaper substitutes. Therefore, it can be concluded that
the price system is ahead of the non-price system as mentioned in the above
statement. However,
non-price competitive methods have not become insignificant. They can only be shown to be lower
than the price competitive methods.